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Managed IT

One team that owns your IT.

Help desk, devices, new hires and planning, handled by one team that knows your business. Your staff get one number to call, and you get IT that simply works.

Remote support in every plan
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What you get

Everything your team needs to keep working

We run the day-to-day IT so your people can do their jobs. Each piece is explained in plain English.

Help desk support

Your team calls, chats or emails one help desk for any IT problem, big or small.

Onsite support

When a problem needs hands on a machine, a technician comes to your office.

vCIO planning

A virtual IT leader who plans your budget, upgrades and roadmap with you each quarter.

Co-managed IT

Already have IT staff? We back them up with tools, security and extra hands.

Device management

Laptops and phones stay updated, secured and set up the same way.

User onboarding and offboarding

New hires start day one with everything ready. People who leave are signed out of everything, with nothing left open.

Try it

How much IT time are you losing?

Frozen laptops, password lockouts and waiting on fixes add up. Move the sliders to see what small IT hiccups cost your team.

Estimate onlyUpdates as you slide
25 people
1.5 hours
$45 per hour

Your cost for one employee hour, including pay and overhead. This is your cost, not our price.

Per month
163 hours lost
$7,313
Per year
1,950 hours lost
$87,750
Your team's work hours each month3.8% lost

What that time buys back

49 full work weeks a year10 workdays for each person0.9 of a full-time hireMore time for customers

Demo only. Nothing is sent or saved. Estimate only: your real numbers will vary.

Get my free Microsoft 365 security check
How we work

Four steps. No surprises.

  1. Free security check

    A 30-minute review of your Microsoft 365. You keep the report.

  2. Clear plan

    What to fix first, in plain English.

  3. Lock it down

    We secure accounts, devices and email, then keep watch.

  4. Stay ahead

    Quarterly reviews and one number to call.

Questions

Plain answers

What does "managed IT" mean?

We take ownership of your computers, accounts and everyday IT problems under one ongoing plan. Your team has one place to call, and we keep things updated so fewer problems start.

We already have an IT person. Can you work with them?

Yes. Co-managed IT means we support your staff with tools, security and extra hands. They stay in charge of what they own, and we fill the gaps.

Do you come onsite?

Yes. Remote support is in every plan. Onsite visits are billed separately in Essentials and Secure, and included in Complete.

What about work after business hours?

Planned work, like upgrades and moves, is scheduled after hours so your team is not interrupted.

What is a vCIO?

vCIO stands for virtual chief information officer. It is a senior IT advisor who plans your IT budget, upgrades and risks with you, without a full-time hire.

How do we get started?

Book the free security check. It is a 30-minute review of your Microsoft 365, and you keep the report either way.

Ready for IT that just works?

Start with a free Microsoft 365 security check. You keep the report, and we show you what to fix first.