Your information, in plain English.
What we collect through this website, why, how long we keep it, and what you can ask us to do. We never sell it.
The short version
- We collect what you type into our forms, standard server logs, and visit statistics from Google Analytics.
- We use it to answer you and prepare your free security check.
- We never sell or rent your information.
- You can ask to see, fix or delete it at any time.
01Who we are
Paragon MSP LLC ("Paragon MSP," "we," "us") runs this website. This notice explains what we collect through the site, why we collect it, and the choices you have. It covers this website only. Work we do for clients is covered by our client agreements.
Effective date: September 30, 2026
02What we collect
What you give us in forms. When you book the free security check or send a message, we collect what you type:
- Your name, work email and company.
- Your phone number, if you choose to give it.
- Your message, your preferred way to be contacted, and the times that work for you.
- Your answers about company size and what worries you, if you share them.
- Your quiz results, only if you choose to send them with a booking request.
What is collected automatically. Like most websites, our web host keeps standard server logs, such as your IP address, browser type and the pages you visited. The site is delivered through Cloudflare, which also sees your IP address so it can block attacks and load pages quickly. These help us keep the site running and secure. We also use Google Analytics to count visits. See Cookies and analytics.
What we never ask for. We do not ask for passwords, payment card numbers or government ID numbers through this site. Please never send passwords through a form or email, to us or to anyone.
03Why we use it
- To answer your message and reach you the way you asked.
- To schedule and prepare for your free security check, and to send you the report.
- To keep the website working, secure and free of spam.
- To understand which pages are useful so we can improve them.
We do not use your information to make automated decisions about you.
04How long we keep it
| What | How long |
|---|---|
| Messages and booking requests from people who do not become clients | 24 months from our last contact, then deleted |
| Information about clients | For as long as our client agreement says |
| Server logs | About 75 days, kept by our web host, then deleted automatically |
You can ask us to delete your information sooner. See Your choices.
07How we protect it
We practice what we preach. Your information is stored in Microsoft 365 with multifactor sign-in, encryption, and access limited to the people on our team who need it. Website form messages are emailed to that mailbox and are not stored in the website database.
To protect the website itself, a login protection tool records the IP address of any failed attempt to sign in to the site's admin area.
No system is perfect, so we cannot promise absolute security. If something ever goes wrong that affects your information, we will tell you as the law requires.
08Your choices
- See it. Ask what information we have about you.
- Fix it. Ask us to correct anything that is wrong.
- Delete it. Ask us to delete it, unless we must keep it by law.
- Stop emails. Unsubscribe from any marketing email with one click.
Depending on where you live, state privacy laws may give you more rights. We honor those requests too, and we will never treat you differently for using them.
To make a request, contact us below. We may ask a few questions to confirm it is really you.
09Children
This website is for businesses. It is not meant for children under 13, and we do not knowingly collect their information. If you think a child has sent us information, contact us and we will delete it.
10Changes to this notice
If we change this notice, we will update the effective date at the top. If the change is important, we will point it out on the site.
11Contact us
Questions about your privacy, or want to make a request? Talk to a person.
Privacy requests: contact us
Questions about your own business data?
Book the free Microsoft 365 security check. It takes 30 minutes, and you keep the report.